- Do you struggle to make your voice heard? Or do you sometimes feel as though your ideas aren't being taken seriously? If so, you could benefit from developing your assertiveness. 

To be assertive, you need to know your self-worth and believe in your own inherent value. Remember, you deserve to be treated with dignity and respect. It's okay to stick up for your rights and back yourself. After all, if you don't, who will? 

Voice your wants and needs confidently to your manager and colleagues. Don't leave it to others to guess what they might be. For example, what would help you to achieve your goals? What would you like to do more of in your work? What resources do you need to do your job effectively? Using "I" statements such as "I need..." or "I feel..." can help you to get your points across firmly. Similarly, using definitive verbs like "I will..." rather than "I might..." sends a clear, strong message. 

One of the hardest parts of being assertive is saying "No," but it's important that you're honest about what you can and can't take on. Otherwise, you may begin to feel as though you are being taken advantage of. When you do have to say "No," try to find a win-win solution that works for everyone. Could a task be delegated to someone else or could you look at it later when you aren't so busy? 

If you still feel as though you are not being heard, don't give in. Repeat your message and be firm. Eventually, the other person will realize that you really mean what you're saying. But remember to always remain polite and respectful, otherwise you risk creating conflict. 

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